Dispatch Center (DC) is an innovative platform used for providing citizens with electronic state services in healthcare and aimed at effective management of a region’s healthcare.


The first degree diploma of the Russian Federation Healthcare and Social Development Ministry in the contest of developments in healthcare informatization «The best medical information system 2008».

    The information system Dispatch Center (IS DC) is designed for dispatch control, monitoring and analytics of business processes in healthcare. The system is designed for automation of the main business processes in the healthcare system, such as:
  • Management of planned hospitalization;
  • Account of high-tech medical care (diagnostics);
  • Account of high-tech medical care (treatment);
  • Management of high-tech medical centers resources;
  • Patient service and account, keeping a patient’s examination form, information service for patients;
  • Collection of data about rendered services and expended assets;
  • Accounting of losses due to expensive equipment downtime;
  • Monitoring of expensive equipment utilization;
  • Control of the patients’ waiting list;
  • Working with the region’s Central Archive of Medical Images;
  • Account and certification of infrastructure objects, medical equipment registration;
  • Registration of patients’ requests and follow-up of further diagnostics stages, treatment, outcome.

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